A Appteon Help Center
Appteon Help Center

Answers for the room you're already in.

Quick, specific help for recording visits, reviewing SOAP notes, and getting codes into your EHR — without stepping out of the chart.
Start here
1 Connect your first EHR 2 Record your first visit 3 Understand confidence scores
Browse by topic

Six places to look first

Every card opens into three short articles. Nothing here requires a ticket.

No articles match that search yet. Try a different word, or email us directly.
Get support

Reach a person, however works best

Two direct lines right now, sorted by how urgent it is.

Email us

General questions, feature requests, or anything that isn't blocking a patient right now.

admin@appteon.com

Usually a reply within one business day.

Urgent technical issue

Call if something's actively blocking a visit — a recording won't stop, a note won't push, or you've spotted a PHI issue. Technical emergencies only, not medical ones.

+1 (555) 019-2044

Answered Mon–Fri, 7a–7p ET.